by Encoded News Team | Apr 10, 2025 | Payment Orchestration
Declined payments are bad news for merchants and consumers but there is a solution. Rob Crutchington, CEO of Encoded, explores the power of payment orchestration for healthier profits and a smoother checkout experience. Last summer, when a worldwide tech outage left...
by Encoded News Team | Mar 10, 2025 | Payment Gateway Services
Rob Crutchington extols the virtues of innovative Gateway Services in a brand-new video. Merchants, acquirers, PayPal, Apple Pay, PCI DSS…juggling the complexities of today’s payment ecosystem often leaves organisations feeling overwhelmed when taking payments on...
by Encoded News Team | Jan 17, 2025 | Payment Orchestration
Popular ecommerce platforms are a great way to kick-start your business. Rob Crutchington shows how to build on that success by using innovative payment solutions that deliver a superior checkout experience with additional security and cost benefits. Ecommerce...
by Encoded News Team | Nov 23, 2024 | Outsourcing
Rob Crutchington shares his 3-point methodology to maximise the UK’s outsourced contact centre opportunity. According to the Call Centre Management Association (CCMA), contact centre outsourcing in the UK has been steadily increasing over the past decade and the...
by Encoded News Team | Oct 20, 2024 | PCI DSS
Make PCI DSS compliance an intrinsic part of your Information Security framework but ensure it’s not a one-off exercise. That’s the message from Rob Crutchington, CEO of Encoded. Here, he shows how to reduce customer effort and boost payment success while protecting...
