by Encoded News Team | Sep 17, 2023 | Payment Orchestration
Frictionless online payments reduce the risk of abandoned shopping baskets and increase customer loyalty. Rob Crutchington of Encoded discusses how payment orchestration harmonises and simplifies the payment process, improving customer experience and helping merchants...
by Encoded News Team | May 24, 2023 | Payment Gateway Services
Gateway Services act as a bridge between merchants, acquirers and banks. The right gateway is also the hidden gem of cashflow. Rob Crutchington, CEO of Encoded, outlines the questions to ask your gateway service provider. An unseen but vital part of any merchant’s...
by Encoded News Team | Apr 23, 2023 | Decision-Makers’ Guide, Payment Orchestration
Now in its 20th year ContactBabel’s 2023 UK Contact Centre DMG highlighted the highest ever average speed to answer and call abandonment rates. Rob Crutchington, CEO of Encoded, discusses three other key findings and how modern technology and payment orchestration can...
by Encoded News Team | Feb 19, 2023 | IVR Payments, PayByLink
With an increase in online spending and new faster, easier ways to pay companies should think again about payment technologies and ways to meet customer payment preferences. Rob Crutchington of Encoded shares his top five predictions for payments in 2023 Buying habits...
by Encoded News Team | Dec 11, 2022 | IVR Payments
Channel Islands based global telecoms firm simplifies processes, meets payment security compliance and improves customer services in its contact centre. Encoded, a leading Payment Service Provider and pioneer of innovative secure payment solutions for contact centres...
