by Encoded News Team | Jun 18, 2020 | Agent Assisted Payments
Xelion UK, the multi-award winning cloud telephony provider, can now provide integration with the Encoded Agent Assisted payment solution. Xelion users can integrate Encoded technology to securely take payments from their customers. Encoded is Level 1 Payment Card...
by Encoded News Team | Jun 10, 2020 | IVR Payments
As fears over coronavirus fuel a sudden spike in contactless transactions, Rob Crutchington explores the vital role of IVR to deliver fast, secure card payments that boost agent performance and customer confidence. IVR or Interactive Voice Response, the automated...
by Encoded News Team | Apr 15, 2020 | News
Encoded, a leading Payment Service Provider and pioneer of innovative secure payment solutions for contact centres, has announced a new partnership with Cambridge-based Omni-Channel Payments Provider, Cashflows. The partnership will leverage the knowledge and...
by Encoded News Team | Mar 10, 2020 | News
Encoded COVID-19 Preparedness As news develops on the spread of COVID-19 (Coronavirus) and its potential impacts, Encoded is carefully monitoring the situation and amending its ‘business continuity plan’ to accommodate for and anticipate the spread of the virus....
by Encoded News Team | Jan 22, 2020 | Agent Assisted Payments
Rob Crutchington at payment service provider, Encoded discusses how understanding more about declined transaction codes could make a difference to the bottom line. As a business managing cash flow is a top priority, which means ensuring that payments are processed...