Jersey Telecom
Jersey Telecom chooses Encoded for security and enhanced customer service.
- IVR Payments
- E-Commerce Payments
- Payment Gateway Services
- Agent Assisted Payments
- PayByLink
Customer success
JT (Jersey Telecom) is a government-owned full service global communications provider, with its headquarters located in Jersey.
JT chose Encoded as a ‘one-stop supplier’ for a suite of solutions that could not only ensure compliance with the latest PCI DSS security standards but also enable them to merge multiple websites and contact centre operations.
“We were impressed with Encoded’s technical and commercial proposals, and their flexibility to meet changes as the project got underway. The team always kept the original project proposal on track for successful completion,” said Tim Peach, Finance Operations Manager, JT.
“One of the key reasons for choosing Encoded was to improve the team’s experience of managing large scale migrations from legacy payment systems. With Encoded’s in-depth knowledge of data security, PCI DSS compliance and the latest payment regulations, JT had confidence that the integration would be carried out within the project timescales and to budget.”
Tim Peach,
Finance Operations Manager, JT
Speak to the team
To discover how our secure payment solutions can free up your contact centre agents' time allowing them to focus on customer service, more complex enquiries and revenue-generating activities.