What every card-accepting call centre should know

What every card-accepting call centre should know

It is fair to say that most card-accepting contact centres understand the importance of protecting customer data from fraud and cybercrime. However, it might be news to many that in the event of a security breach they will be the ones fined…

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Why your customers should know about PCI DSS

Why your customers should know about PCI DSS

If you were to ask shoppers in the street to name an online payment protection process the chances are they would know about Verified by Visa, 3D Secure, Mastercard SecureCode or even Safekey from American Express but most would draw a blank…

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